The MSD family violence team are working on improved and new digital tools to support people who are experiencing family violence.
We’ve told you about current work improving the family violence Are You OK website in earlier newsletters — and there’s an update on a new relationship tool below.
We also want to let you know about a new website that we’re developing for people who use violence, to encourage and support them to access support to make change.
Helping us to get it right
Our researchers have been working with people who’ve acknowledged their behaviours have scared their partners and with people who’ve been on stopping violence programmes. We want to know how the new site can best work for them. This has included looking at the designs (colours, photographs, fonts etc) and also the types of information, content and support that they would like or expect to find on the new website.
And as clients may access the new website before reaching out to providers, we’re also working with providers to make sure we get the content and imagery right.
We’ve held a series of online and in-person hui with groups of providers who hold users of violence contracts (from 1 to 12 July). There’ve been five hui in Lower Hutt, Napier, Christchurch, Hamilton and online, with a variety of FV providers. These have included community centres, non-violence programmes and Women’s Refuges that deliver stopping violence services.
The hui started off with a briefing about MSD’s digital work programme before considering:
- Website design options (the ‘look and feel’)
- The content to be included
- Content structure
- The language and tone to use
- Stories from real people
We’re expecting to celebrate the new website going live later this year — we’ll keep you updated.
A new ‘Check it out’ relationship tool
In June our MSD family violence team released a new tool for people to check if they are being treated safely in their relationship.
Called ‘Check it out’, the tool asks users a series of questions about behaviours in their relationship and then provides information, identifying types of abuse they may be experiencing and offering support services.
The new tool has replaced the ‘Relationship Quiz’ which was on the Are You Ok website. While it was well-used and the most visited page on the website, it needed updating. The tool now includes questions and examples of behaviours that are unique to those with a broad range of identities.
We worked with a range of family violence specialists to develop the ‘Check it Out’ tool, including from Māori, Pasefika, rainbow, disabled peoples and ethnic communities.
Some content in the tool came from the 1 in 3 Be Free App, which was developed by the Inner City Women’s Group (ICWG) in partnership with Omnispex for heterosexual women to screen their relationships for violence and abuse. The ICWG have generously donated their intellectual property from their app to help develop this tool.
Evaluating Whānau Resilience
Whānau Resilience is an initiative that aims to create strong, resilient communities where whānau are supported to live violence free and to eliminate violence for the next generation. People experiencing and using violence often need help at different times in their lives, so Whānau Resilience offers long-term support when people need it.
Whānaunau Resilience is bringing changes to how we work with providers and has included a new procurement process for providers, longer term contracts and a shift from a nationally designed and delivered model to a regionally designed and delivered one. At the heart of this process is the embedding of whānau voice.
In early 2021, MSD contracted AIKO Consultants Limited and Kaipuke Consultants Limited to complete an independent, kaupapa Māori evaluation of the procurement and design phases of Whānau Resilience. The purpose of this evaluation was to understand how well the procurement and design processes were developed and implemented, and how these were experienced.
The evaluation found most stakeholders consider MSD was innovative with its approach and should continue in this direction. The findings also identified a number of opportunities for us to learn from.
Findings reflect the experiences of those interviewed in three regions only and are not necessarily representative of experiences nationally. To compliment this evaluation, MSD is going to survey Whānau Resilience providers across all 12 regions.
The full report is available to read on the MSD website.
Whānau Resilience kaimahi focus on mauri ora
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