Manager Information Services

Job No: PEAK428
Location: Innisfail

Manager Information Services

  • 4 Year Contract | Leadership Role
  • Career Accelerating Opportunity for IT Professional
  • Up to $155K + Super + Relocation Assistance

About the Region

Running from Cairns to Cardwell, the Cassowary Coast is one of the undiscovered gems of Queensland - a quiet stretch of coastline bordered by the Wet Tropics Rainforest and the Great Barrier Reef. Mission Beach (one of four separate towns spread along a 14km stretch of palm-fringed beach) is at its heart. While most of the coastal lowlands has been cleared, there are still plenty of natural places to explore - from isolated tropical beaches to Queensland's two highest mountains, the mist-shrouded Bartle Frere and Bellenden Ker. 

The Cassowary Coast is named after the distinctive and endangered flightless bird which inhabits the region, and it covers an area of approximately 4,700 square kilometres. Mission Beach is one of the most important remaining homes of the endangered cassowary.

The region is a mix of town, rural and coastal communities boasting beautiful beaches, lush hinterland and scenic mountains. There are over 3,500 businesses operating in the area, with potential for new business growth and development in all the towns and communities. The most recognisable industries linked to the region are tourism and primary industries. The Cassowary Coast is Australia's premier banana-growing region and a well-known cane-growing region.

Essential services are readily accessible. The estimated resident population is 30,000.

The Cassowary Coast is well connected to other parts of the nation via the Bruce Highway which passes through many of the region's townships. The Palmerston Highway provides connectivity with the Tablelands region and is its major goods transport route. The region can also be accessed by sea through the commercial port at Mourilyan Harbour, by air through one of three aerodromes, and by rail.

Cassowary Coast Regional Council

With 30,000 residents across the major townships of Innisfail, Tully, Cardwell and Mission Beach, Cassowary Coast Regional Council employs approximately 360 people and has recently released its 2021-2025 Corporate plan. In developing this Plan, they have reviewed and renewed their corporate goals in line with Council’s new direction and organisational culture. The overarching vision for the Cassowary Coast region is ‘to provide great experiences, deliver value and create a sustainable future for their community.’ By 2025 the goal is regional infrastructure that delivers appropriate levels of service supported by the community and are financially sustainable.

The strategic priorities for 2021-2025 are:

  • Community: Our People
  • Economy: Our Future
  • Infrastructure: Our Built Environment
  • Region: Our Natural Environment
  • Organisation: Our Team

The strategic initiative relevant to this role identified in the Plan is to “enable innovation and technology capacity within Council and the community to drive organisational efficiency and community prosperity.” The continued development of the Information Services Strategy will form part of your remit.

The Corporate Plan for 2021-2025 is a key strategic document that provides a framework and guides Council in decision making and setting policy to prioritise and deliver services, programs and facilities to its community. 

Underpinning their philosophy and the exciting opportunities ahead, Cassowary Regional Council is proud to provide its employees with excellent employment conditions and benefits that encourage employees to manage a healthy family/work life balance.

These benefits include:

  • Up to 5 weeks annual leave
  • Long Service Leave which may be available pro rata after seven years of service
  • Parental Leave
  • Generous Superannuation Plan through LGIA or options to exercise choice impact
  • Personal Leave (Sick/Carers) 5 days above the Fair Work standard - 15 days per year
  • Learning and Development opportunities
  • Reimbursement of some professional registration fees for selected roles
  • Employee Assistance Program also available for family members
  • Generous Salary Sacrifice opportunities
  • Flexible working schedules (determined by operational requirements) 

The Role

This is a pivotal role in ensuring high quality, reliable and sustainable services are provided to meet the needs of this growing regional area in North Queensland.

Council is committed to leveraging all ICT based assets and opportunities to help improve community services and deliver genuine customer focused outcomes, and you will be responsible for providing the leadership and direction to ensure Council achieves these strategic objectives. This will include managing broad-ranging change initiatives, building a collaborative, 'customer-first' culture, and providing informed advice to the Executive Management Team on all ICT issues including governance, compliance, and risk.

A strong background in ICT leadership particularly within major change environments, will have given you a thorough awareness of the role played by technology in broader service delivery and customer-facing settings. From a technical perspective, you will have hands-on knowledge of network infrastructure, project management, BI initiatives and experience with TechnologyOne or large ERP systems e.g. SAP, Oracle. Above all, you will be a focused, inspiring leader quickly able to build collaborative effort and shared vision across your teams.

Reporting to the CFO you will have three direct reports and responsibility for leading and galvanising a team of fourteen. This is an opportunity to not only make a positive difference from a technology perspective, but also to leverage ICT and innovation for the long-term benefit and sustainability of the community, its residents and business sectors.

A Candidate Briefing Document can be accessed HERE

About You

As a motivated and proactive IT Manager (or someone aspiring to step up to this level), you will have the right combination of talent and energy underpinned by a commitment to operational excellence. The position will suit an effective and decisive leader with proven commercial acumen, advanced stakeholder engagement skills and a strong focus on the benefit this role will bring to the community. Experience with the TechnologyOne suite of management modules would be advantageous.

Renowned as a strategic thinker and confident leader, you will have experience working at a senior level in the management of a broad range of IT services in sizeable organisations. With extensive industry knowledge and an understanding of the latest trends and developments you have a history of developing effective business solutions, identifying new and innovative approaches, practices, and tools, and embedding these in the culture and behaviours of an organisation.

Applications are encouraged from candidates with either private or public sector experience who are looking to leverage their strong leadership expertise, broad network experience and IT project management experience.

Why this Role?

If you are interested in driving change and making a difference in an organisation and enjoy seeing your leadership result in enabling people to embrace operational efficiencies this is an outstanding opportunity. There is a plan and strategy in place – the role requires someone to come in and lead the team and continue with the implementation.

This could undoubtedly be a career ‘stepping-stone.’  The skills you will gain are highly desirable in many Councils so you will be well placed to realise any future ambitions if collaborating more closely with a community and seeing the benefits firsthand of your work is something that resonates with you. In this ever-changing world, this is also your chance to secure a permanent 4-year contract and to live and work in a beautiful coastal area in North Queensland.

As a guide, a salary of circa $155K + Super and relocation assistance will be paid to the successful applicant dependent upon experience and qualifications. You will be based in Innisfail however with team members and infrastructure distributed across the region, 1-2 days could be spent in the Tully Office for those wanting to base themselves in Mission Beach.

PEAK Services is working in conjunction with Cassowary Coast Regional Council, exclusively on this position. We offer local government expertise across a wide range of professional fields, providing tailored solutions for councils and other similar organisations. We work with our clients to deliver meaningful outcomes in the recruitment and contracting services. 

How to Apply

Before you apply for these positions, please read the information above carefully to assess your eligibility and suitability for the position.  You will be required to answer a few questions that relate to the criteria on the online application below.  Please note that you cannot submit your application without attaching your resume.  A cover letter is not mandatory but may be added if so desired. When uploading your Resume or documents please ensure file names should only include 'A-z', '0-9', '.' and '-' characters.

PLEASE NOTE: Once you have commenced your application you cannot save and continue at a later stage. 

Application will close at 10pm on Monday 31st January 2022.

For a confidential conversation, please call Rona Horsfall, Principal Consultant Recruitment, Peak Services on 0438 943 854.

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