With our newly built and future-proofed fibre broadband network soon to be available to 87% percent of Kiwis, New Zealand is now less dependent on the copper network for its broadband and phone needs.

What’s happening?

We are adopting a cabinet-by-cabinet approach at a local level as we withdraw copper services - working with impacted Service Providers and their customers to as they transition to fibre.

Not every RSP will have customers in these trials, as volumes are small, targeted and based on cabinet areas. Chorus has shared lists of impacted customers and cabinet areas with RSPs ahead of this second trial. If you have not been contacted at this time you are not part of the trial as you have no impacted customers. 

We will continue to maintain and invest in the copper network where it remains and is needed. In areas where fibre isn’t yet built, or isn’t scheduled for build, our copper network will continue to offer consistent, reliable phone and broadband services.

The details 

This is a third Stop Sell notice for Copper Services and it covers the following additional 51 cabinets across 26 localities. We have previously issued notices covering the cabinets that are part of our initial trial. 

Next steps

If you place orders for connection off these cabinets, you will receive a response in Wireline stating that ‘Copper Withdrawal is Underway for this address”.  It may be prudent to consider changes to your order journey for these locations.

If you would like further information on copper withdrawal, please visit please visit our copper withdrawal inflight project webpage. 

Contact

For any queries please contact your Service Delivery Manager.