DECI: designing effective conversational interfaces
Conversational interfaces have been argued to have advantages over traditional GUIs due to having a more human-like interaction.
The rise in popularity of conversational agents has enabled humans to interact with machines more naturally. There is a growing familiarity among people with conversational interactions mediated by technology due to the widespread use of mobile devices and messaging services that continue to mediate our everyday lives. Today, over half the population on our planet has access to the Internet with ever-lowering barriers to accessibility.
Though text modality is a dominant way to implement CUIs today, foundational AI models enable the implementation of multimodal CUIs using voice and visual modality. Adopting visual and auditory cues in addition to text-based responses provides an engaging user experience, specifically in complex scenarios like health guidance, and job interviewing, among others. This tutorial will present a review of state-of-the-art research and best practices on building and deploying multimodal CUIs and synthesize the open research challenges in supporting such CUIs.
The tutorial will also showcase the benefits of employing novel conversational interfaces in the domains of human-AI decision-making, health and well-being, information retrieval, and crowd computing. We will discuss the potential of conversational interfaces in facilitating and mediating the interactions of people with AI systems. The tutorial will include interactive elements and discussions, and provide participants with materials to build conversational interfaces.
More information will follow soon!