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Human and Technology Innovation Survey
We invite and encourage you to complete this brief, 24 question survey which focusses on;
- emerging technologies
- customer experience
- operations
- data and analytics
- technology
- risk, privacy and cyber-security
- digital capability and culture
This survey should take approximately 7 minutes to complete.
Which Industry Sector do you represent?
Answer here.
What is your current position?
Answer here.
How big is your organisation?
1-5 employees
5-20 employees
20-50 employees
50-100 employees
100+ employees
Which of the following emerging technologies have been prioritised or are most applicable to your organisation’s strategy? Select all that apply.
Artificial Intelligence and Machine Learning
Industrial Internet of Things (sensors, actuators, connective devices)
Robotics and Automation
Unmanned vehicles e.g. drones
Distributed Ledger
Augmented Reality
Virtual Reality
3D Printing
Digital Twins
Cloud Computing
Big Data and Predictive Analytics
Gene Editing and Biotechnology
Geoinformatics e.g. GPS and Geospatial Imagery
Other (please specify)
The digital experience we provide customers is seamlessly integrated across multiple digital channels (social media, website/s etc.) with real time analytics to forecast and monitor sales and to identify emerging industry trends
Strongly Agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Strongly disagree
We have fine-tuned our customer relationship management systems and processes to support building strong relationships with our customers
Strongly Agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Strongly disagree
Our core business functions are digitised, driving efficiency and effectiveness and saving us time on administrative tasks
Strongly Agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Strongly disagree
We are digitally connected with our suppliers and partners and can monitor supply progress
Strongly Agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Strongly disagree
All key financial business functions are fully automated, with invoicing and payments, cashflow reporting and financial position available on demand
Strongly Agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Strongly disagree
Our data systems provide real-time analytics allowing us to see, understand and respond to customer demand and workforce needs
Strongly Agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Strongly disagree
We actively collect data and understand its value to the business
Strongly Agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Strongly disagree
Our data analytics tools generate business data that provide insights that the business acts on
Strongly Agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Strongly disagree
We have a proven track record in effectively and efficiently deploying new technologies
Strongly Agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Strongly disagree
We’ve thoroughly reviewed our day-to-day processes and have digitally enhanced or streamlined them where we can and where it’s efficient to do so
Strongly Agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Strongly disagree
Our mobile technology capabilities enable business functions to be run remotely if needed and enable effective engagement with and between remote/mobile workers
Strongly Agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Strongly disagree
We proactively monitor our network for cybersecurity threats and have established processes in place for managing cybersecurity incidents
Strongly Agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Strongly disagree
Digital skillsets are a key consideration in recruitment planning and new hire decisions
Strongly Agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Strongly disagree
We have deep in-house digital skillsets and/or access to trusted providers to manage our technology needs
Strongly Agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Strongly disagree
We maximise the value of our technology investment through staff learning, development and refresher courses
Strongly Agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Strongly disagree
We have a clear vision and roadmap to implement technology that is linked to our mission, goals and strategies
Strongly Agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Strongly disagree
We have a structured and managed approach to implementing new ideas and innovative practices
Strongly Agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Strongly disagree
We know the technologies that will most impact and change our industry
Strongly Agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Strongly disagree
The impact of technology on the business demonstrates quantifiable improvement in:
Competitive Advantage
Scalability of Operations
Productivity
Resilience
Market Access
Customer Engagement and Loyalty
Staff Engagement and Loyalty
Social and Environmental Sustainability
Financial Sustainability
Efficiencies and Cost Management
Responsiveness to opportunities
Other (please specify)
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