Get the right advice on how to use AI for better customer experience and improved productivity:
- How and when to use AI Move into the world of AI in a planned way, selecting the right customer process to streamline or internal process to support/automate. We will help you pick the right scenarios for AI and avoid over investment.
- AI training Our AI training sessions are all about showing you and your team how to get the most out of tools like ChatGPT. We focus on practical, easy-to-understand ways to boost productivity while keeping things safe and managing your customer and business data. It's about making AI a helpful part of your everyday work, not just another tech buzzword.
- AI Implementation leadership and advisoryDe-risk AI projects by getting best-practice advice on strategy, technology, user experience, risk and governance. We help companies implement AI to improve customer experiences and speed operations.
- Get advice on how to best use your AI budgetNot sure what AI tools to use, and when? How to optimise your AI spend? Whether to use external providers or run your own models in-house? We can help you balance risks and investments and drive productivity from an limited budget.
Problems we solve:
Got a vision and not sure where AI can best take you?
We can work with your teams to:
- Understand your current IT people, process and technology capabilities
- Recommend ways that AI can help drive your business strategy
- Assist with AI technology selection, aligning selection criteria with business needs, budgets and capability
Outcomes: right-sized AI tech to deliver to your business needs.
Uplift your team's AI knowledge and capability
We can assist by:
- Leading AI training in your leadership and with your knowledge workers; showing what’s possible, effective ways of using tools like ChatGPT, and also how to manage data and risk
- Helping your IT leaders with new perspectives in AI and new ways of working
- Showing your teams where traditional technologies best work with new AI tooling
- Uplift risk, governance and program awareness and reporting to senior management and board
Outcomes: your company becomes more productive and proficient in AI. AI use is compliant with your company's policies and requirements.
Got a problem? Get a second opinion
We can assist by:
- Undertaking a gap analysis and providing analysis on capability and technology.
This can cover all areas of AI and IT: technology, architecture, data, security, risk, development practices and financial management - Recommending cost-effective, pragmatic ways forward for your business
Outcomes: New insights for cheaper, faster, better and pragmatic ways forward for your business.
We work with:
Startups and small through to mid-sized enterprises.
Our skills:
We have extensive experience with:
- AI, in particular language models (LLMs) and associated tooling
- Digital transformations
- Reviews on data, security, risk and governance
We have skills across IT from strategy to procurement, design, build, test, assure and operation.
We have extensive expertise on highly complex initiatives and in particular with programmes requiring a high degree of risk management, governance and oversight.
How we work:
We can work with you on…
- single or multiple projects
- one team or across technology, operations, product and delivery teams
- a single piece of work or as an ongoing advisor
Where we work:
We are based in Melbourne Australia. We can work with our clients onsite in Melbourne, or virtually anywhere in the world.