3.9
4.35K reviews
Government
100K+
Downloads
Content rating
Everyone
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About this app

The easy way to report local issues.

We’re on a mission to build cleaner, safer and smarter communities.

Snap Send Solve makes reporting community issues in Australia and New Zealand simple.

Your reports are instantly sent to the responsible authority with the necessary details for a speedy Solve. No need to know who to contact, then wait on the phone or write long emails.

Snap Send Solve has empowered Snappers to lodge millions of on-the-spot reports. From dumped rubbish to graffiti, abandoned trolleys to water leaks Snappers are helping make their communities a better place to live. Use Snap Send Solve and become a Local Legend today!

We’re working hard to make Snap Send Solve the best community reporting experience. We think you’ll love it because:

IT'S FAST, ACCURATE AND ACCESSIBLE

Use your phone to send your report on the spot — no googling complicated webforms or waiting on hold to speak to customer service. Whether you’re walking on a city footpath or a bush track, Snap Send Solve is available everywhere in Australia and New Zealand.

THERE'S NO GUESSWORK

Snap Send Solve automatically directs your report to the responsible authority based on your chosen location and incident type. You can Snap and Send without spending time figuring out who’s responsible for the Solve.

YOU'LL BE A COMMUNITY CHAMPION

Join the hundreds of thousands of Local Legends who are improving their local areas with just a few taps. Play an active role in building your area’s liveability and help create cleaner, safer and smarter communities.

Have questions or feedback? Get in touch at [contact@snapsendsolve.com](mailto:contact@snapsendsolve.com).
Updated on
7 Jan 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and Photos and videos
This app may collect these data types
Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.9
4.27K reviews
Kam Yin Kwok
18 January 2025
This app allows for a quick and simple method to communicate issues around the daily route or occasional visits, to the suitable government body. The app also allows for reporting of the Fault or issue at the moment, or you can choose to report at a later time using a photo record (or Snap!). A rough position or the address can be modified later. There are only a few steps required, which includes as few, or as many details, as chosen.
Snap Send Solve Pty Ltd
20 January 2025
Hi Kam, it’s great to hear you’re enjoying the app! We’re excited to see more of your Snaps come through as you continue to better our shared spaces.
Noel Furball
28 December 2024
EDIT: I need to edit items I've created to add / update / clarify text and/or locations / images. Otherwise, this app is fantastic! Everyone has a voice and a means of using it to the best advantage to improve our facilities / community / environment. It is (only a little) disappointing that the only time I hear from a solver is when they have a question - never to confirm the job is done. Thank you for creating this innovative service!
2 people found this review helpful
Snap Send Solve Pty Ltd
16 December 2024
Hi Noel, it’s great to hear you’re enjoying the app! We’re excited to see more of your Snaps come through as you continue to better our shared spaces.
Michael Cohen
9 December 2024
When the app first started there were definitely some teething problems BUT now it's great With the refinements to the app it's now very user friendly and problems reported are sorted a lot more quickly Which is definitely encouraging It inspires people to report more around their neighborhood because a person can see things get done and you're not wasting you time Load the app Use the app Be part of the solution to clean up neighborhoods and get roading and footpaths fixed
6 people found this review helpful
Snap Send Solve Pty Ltd
11 December 2024
Hi Michael, it’s great to hear you’re enjoying the app! We’re excited to see more of your Snaps come through as you continue to better our shared spaces.

What's new

Our Snap Feed just got an upgrade. With new filters, it's easier than ever to explore Snaps from others and get inspired for your next Snap. Save those that matter to you to stay updated when they're Solved. Together, we're creating a community that cares for our shared spaces.

We love your feedback, so send us a message any time via the Help Centre in the app.

App support

Phone number
+61390685079
About the developer
SNAP SEND SOLVE PTY LTD
support@snapsendsolve.com
LEVEL UNIT 3 15 PALMER PARADE CREMORNE VIC 3121 Australia
+61 478 286 311

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